How downloads work

Your purchased pattern is a PDF you can save to your phone, tablet or computer. Here’s how to find it after checkout.

Digital patterns only. No finished item, yarn or tools will be shipped.

Already ordered?

Sign in with the same account you used at checkout.

Get your PDFOpen your fileFix a download problem

From checkout to PDF

  1. Confirm your payment
    Complete checkout and check that your order’s payment has been confirmed.
  2. Sign in to your account
    Open My account and use the same account you used to place the order.
  3. Choose Downloads
    In your account, select Downloads to find the files available for your purchased patterns.
  4. Save your PDF
    Select the pattern’s download link. If the PDF opens in your browser, use its download or save option.

Paid with PayPal? Your pattern downloads from CrochetPages, not from the PayPal app.

Open it. Keep it. Make it.

A little organisation now makes your next project easier.

Find the saved file

Check your browser’s downloads list or the Downloads folder in your device’s file app. The location depends on your device and browser.

Read on screen or print

Open the PDF in a PDF reader. If you prefer paper, check print preview and choose the pages you need. Keep a saved copy somewhere easy to find.

Something not right?

Start with the checks here. If you still need help, tell us which pattern and order you’re trying to download.

Contact us

Include your order number and any error message. Never send your password or payment-card details.

My order is still awaiting payment.

A download may not be available until payment is confirmed. Check the order status in My account → Orders before trying again.

I’m signed in, but my pattern is missing.

Make sure this is the account you used at checkout, then check the order status. If payment is confirmed but the file is still missing from Downloads, contact us with your order number and pattern name.

The link does not work, or the PDF will not open.

Try opening Downloads again and selecting the file once more. Check your connection and open the saved file in a PDF reader. If it still fails, contact us with the error message and the device or browser you’re using.

I downloaded it, but I can’t find it.

Look in your browser’s downloads list or your device’s file app. If the PDF only opened in a browser tab, use the download or save option to keep a copy.

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